Effective Date: January 2025

Welcome to Fresh Seafood. These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

1. Introduction

Fresh Seafood (“we”, “us”, “our”) provides a range of high-quality A4 paper products. These Terms apply to all customers who visit our website, place orders, or otherwise engage with our services.

By accessing or using our website, you represent and warrant that you are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.

2. Product Information

We make every effort to provide accurate and up-to-date information about our products. However, we do not guarantee that all product descriptions, images, or prices are completely accurate, error-free, or current. We reserve the right to modify, discontinue, or update any product or service at any time without notice.

3. Order and Payment

  • Placing Orders: When you place an order with Fresh Seafood, you are making an offer to purchase the specified products. We reserve the right to accept or reject your order at our discretion.
  • Payment Terms: Payments for orders must be made in full at the time of purchase. We accept a variety of payment methods, including credit/debit cards and online payment gateways. By submitting your order, you confirm that all payment details are correct.
  • Order Confirmation: Once we receive your order, we will send you a confirmation email with the details of your purchase. Please review the information in this email carefully.
  • Pricing: All prices are listed in the local currency and are subject to applicable taxes and shipping fees. We reserve the right to change prices without prior notice.

4. Shipping and Delivery

  • Shipping Policy: Fresh Seafood will ship products to the address provided by the customer at the time of purchase. Shipping fees will be calculated during checkout based on your location and selected delivery method.
  • Delivery Times: Delivery times may vary depending on the shipping method chosen and the location of the customer. We make every effort to fulfill orders in a timely manner, but we are not responsible for delays caused by third-party carriers.
  • Shipping Issues: In the event of any delivery issues, including damaged goods or incorrect items, please contact us within 7 days of receiving the shipment so we can resolve the issue promptly.

5. Returns and Refunds

  • Return Policy: We accept returns within 14 days of the purchase date, provided that the product is in its original condition and packaging. Products that have been opened or used are not eligible for return.
  • Refunds: If you are eligible for a refund, we will process it to the original payment method. Shipping fees are non-refundable.
  • Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately with a description and/or photo of the issue. We will arrange for a replacement or refund as appropriate.

6. Privacy and Data Protection

We are committed to protecting your privacy and ensuring that your personal data is handled securely. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

7. Use of Our Website

  • License to Use: We grant you a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial purposes. You may not use our website for any illegal, unauthorized, or prohibited activities.
  • Prohibited Activities: You agree not to:
    • Use our website in any way that violates applicable laws or regulations.
    • Disrupt, damage, or interfere with the operation of the website or the services provided.
    • Upload or transmit harmful content such as viruses, malware, or spam.
    • Attempt to gain unauthorized access to our systems or other users’ information.

8. Intellectual Property

All content, including text, images, logos, graphics, and designs, available on the Fresh Seafood website is owned by or licensed to us. You may not reproduce, distribute, modify, or use any of this content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Fresh Seafood shall not be liable for any indirect, incidental, special, or consequential damages, or loss of profits arising from your use or inability to use our services or products, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Fresh Seafood, its officers, directors, employees, agents, and affiliates from any and all claims, liabilities, losses, or expenses (including legal fees) arising out of or related to your violation of these Terms, your use of our products or services, or any third-party claims resulting from your actions.

11. Termination

We may suspend or terminate your access to our services at our discretion, without notice, if you violate these Terms or engage in any fraudulent, illegal, or harmful activities.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Fresh Seafood operates. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration or in the courts of the applicable jurisdiction.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. When changes are made, we will post the updated Terms on this page and indicate the effective date. By continuing to use our services after such changes, you agree to be bound by the revised Terms.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Thank you for choosing Fresh Seafood!

This document serves as an outline for the terms and conditions and may be further customized to meet specific business requirements and legal standards.